A Family-Run Care Service Since 2002

Providing compassionate, person-centred care across Tavistock, Okehampton and surrounding areas.

DACCS Pauline Hilton working in the Tavistock office

Our Story

The DACCS Journey

Devon & Cornwall Care Services began in 2002 when Pauline Hilton established the company with a mission to provide quality, person-centred care that enables people to remain in their own homes. Drawing on her 30 years of experience in Health and Social Care, Pauline created a service built on compassion, professionalism and family values. Over the years, DACCS has grown steadily while maintaining its commitment to personalised care. In 2007, Samantha joined her mother in the business, bringing fresh perspectives while upholding the same core values that have always defined our approach.

Today, we remain proudly independent and family-run, serving communities across Tavistock, Okehampton and surrounding areas with the same dedication to exceptional care that inspired our founding.

Our Leadership

Pauline Hilton

Owner & Registered Manager

Pauline has owned and run DACCS for over 22 years, bringing more than 30 years of experience in Health and Social Care to the business. Her extensive qualifications include a counselling diploma, NVQ assessor certification, Managing Safely certification from the Institution of Occupational Safety and Health, a CTTLS teaching award, and a Level 7 award in Strategic Leadership. Pauline is also a qualified Moving and Handling Trainer who constantly updates her skills to ensure the highest standards of care.

Samantha Hilton

Care Manager

Samantha has been with DACCS for 17 years and has managed the company alongside her mother Pauline for the past 6 years. She holds NVQ Level 3 & 4 qualifications in Health and Social Care, and has achieved her Level 5 Diploma in Leadership for Health and Social Care (Registered Managers Award). Samantha is also a Moving and Handling trainer. She is deeply passionate about ensuring clients have choice in their care decisions and maintaining the highest standards of service delivery.

Wound care management
Mental health and capacity
Safeguarding
Dementia care
Moving and handling
Palliative care

A Dedicated Care Team

Behind our leadership stands a team of skilled, compassionate care professionals committed to delivering exceptional service. All our carers receive comprehensive training through our Care Certificate program, covering 15 essential standards of care, unless they already hold a Level 2 Diploma in Health and Social Care or higher. We invest continuously in our team’s professional development through regular training in key areas including

Join our team

DACCS staff doing personal Home Care in Tavistock — 30+ years of experience Decades of trusted, compassionate, reliable care

Our Philosophy of Care

Our Approach to Care

At Devon & Cornwall Care Services, our philosophy centres on the individual. We believe that each person deserves care that respects their unique needs, preferences, and circumstances.

Our core philosophy is that the best person to plan for their future is that person themselves. We enable our clients to fulfil their expectations and aspirations through encouragement and support, ensuring their plans and decisions regarding their lives are heard and respected.

This philosophy is built upon fundamental values:

Respect for each person’s worth, dignity, and individuality
Support for autonomy and independence in decision-making
Provision of meaningful choices about lifestyle and care
Encouragement of participation in society and care planning
Commitment to fulfilling personal aspirations and abilities
Protection of privacy and confidentiality
Dedication to equality of opportunity regardless of background

Quality Assurance

DACCS maintains a CQC ‘Good’ rating and is a trusted provider for Devon County Council. Our commitment to quality is embedded in everything we do, from staff training to care delivery